ADDIE Solutions, performance consultants with services designed to drive the performance of your business through employee and customer satisfaction.

ADDIE Solutions offers services designed to optimize the performance of your business by identifying talents, increasing knowledge and developing skills.

Through our in-depth analysis, we will identify the gaps between the current state of your your business (the way things are now) and the desired state (the ways things need to be) in order to increase business revenue. The difference between your current state and your desired state are "performance gaps." Our team will partner with you to determine a customized solution for optimum performance.

Our 360° approach focuses on three critical areas of your business: your people, your processes and your performance.
Contact us today for your customized performance analysis!

Our "people" solutions begin with programs that will assist you with selecting the right employee, developing your employees and ensuring they are happy with their role in the organization.	Our "process" solutions document all SOP's, WI's, policies and procedures. By documenting these processes, we will identify and automate Key Performance Indicators (KPIs).	Our "performance" solutions tie everything together by ensuring that the return on your investment is measurable through increased employee and customer satisfaction levels.
New Employee Selection Process	Standard Operating Procedures (SOPs)/ Work Instructions (WIs)	High-Performance Training Solutions (HPTS)
Understanding Yourself and Others through DISC and PIAV	Customer Policies & Procedures	30/60/90 Continuous Education
Voice of your Employee (VOyE)	Online Reference Tool	Performance Management
Professional Development	Automation of Key Performance Indicators (KPIs)	Customer Satisfaction (C-Sat): Our three-tiered approach includes:
Succession Planning	Accountability / Recognition	Quality Assurance (QA) First Contact Resolution (FCR) Voice of your Customer (VOyC)

The ADDIE Model

ADDIE Solutions uses the ADDIE model to identify performance gaps and implement performance solutions.

ADDIE Solutions, LLC is a service provider to Business Centers. When companies look for a provider with experience, expertise, integrity, and ability to identify, solve, and implement quickly, ADDIE Solutions is the answer. Our company prides itself on practicing what we preach with a 2007 overall customer satisfaction rating of 96.6%.

Quote from business partner, "Professional developed proven methodologies. Consistency. Service delivery matched promise." Click here for more testimonials