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Professional Development:
With the shift in today's workforce, now more than ever, professional
development is critical for every business to increase the knowledge and skills
of their employees. Investing in the development of your employees
will assist with retaining and growing your talent! ADDIE Solutions, LLC offers a variety of
professional development programs that will assist the future leaders of your
business with increasing their competencies and professionalism. Our
programs include:
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Workshops - Workshops focused on Personal Style, Skills and Knowledge
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Standard Courses - Courses geared towards developing
your Front-Line Supervisors and employees
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Customized Professional Development - Customized
Training Classes or Workshops to meet your specific business and
employee-development needs
Each program is outlined below.
Workshops:
Personal Style
Skills and Knowledge
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Creating Powerful Teams - This workshop allows you to identify, explore and discuss the
current state of
teamwork within your organization and provides tools to drive performance to
exceptional results
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Supervisor Essentials - What every
Supervisor needs to know to make the transition from individual contributor
to a Supervisory role
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From Trainer to Facilitator - A workshop
for Trainers, Managers and Supervisors focused on understanding how adults
learn and how to incorporate adult learning principles and visual aids into your training
materials

Standard Courses:
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Taking Center Stage - Delivering an effective presentation to a
group
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Selling Yourself - Marketing yourself for future roles within the
company
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Creatively Thinking - Techniques to think creatively

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Multi-generational Workforce -
Working together efficiently and effectively
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Call Center 101 - Call
routing, IVR and switch operation, metrics, correct staffing, etc
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Leading Change - Overcoming
resistance to change and becoming a change agent
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Coaching for Performance - Use
effective coaching techniques to improve employee performance
Customized Professional
Development
ADDIE Solutions, LLC will customize any class or workshop to meet the
ever-changing needs of your business.
Contact us
for your Professional Development needs!
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