Services

ADDIE Solutions offers products and services to meet the demands of your organization. Along with the standard offerings, we will customize any program to better meet your individual needs. Listed below is a comprehensive list of services we offer our clients.

People: New Employee Selection Process DISC PIAV Voice of your Employee (VOyE) Professional Development Succession Planning

Processes: Standard Operating Procedures (SOP's)/ Work Instructions (WI's) Customer Policies & Procedures Online Reference Tool Automation of Key Performance Indicators (KPIs) Accountability/Recognition

Performance: High Performance Training Solutions (HPTS) 30/60/90 Continuous Education Performance Management Customer Satisfaction (C-Sat): Quality Assurance (QA) First Contact Resolution (FCR) Voice of your Customer (VOyC)